Help Center

Learn more about Shopby features and topics, and find resources that will help you with all of your Shopby products.

FAQ

  • What is Shopby Checkout?

    Shopby Checkout is a tool product that helps customers quickly complete the checkout process. It automatically fills in your saved payment and shipping details, allowing you to complete the checkout process faster in the store.

  • What payment methods does Shopby Checkout support?

    You can usually find a list of supported payment methods on the payment screen during checkout. The supported payment methods are displayed based on the payment methods supported by the store.

  • How can I manage information on Shopby Checkout?

    You can edit your delivery addresses and payment methods in the Shopby personal center or during checkout. You can save up to 5 credit cards and 5 delivery addresses in Shopby.

  • How do I use Shopby Checkout?

    To use Shopby Checkout for online shopping, follow these steps:
    1. Click the Shopby Checkout button on the product page, shopping cart, or during checkout.
    2. Enter your email address.
    3. You will receive a six-digit verification code in your email.
    4. Enter the correct code in the input box.
    5. Review your order before finalizing it.Click "Complete Purchase" to finish your order.

  • How do I select Shopby Checkout during checkout?

    If the store offers Shopby Checkout, you can choose to use Shopby Checkout during checkout by following these steps:
    1. When checking out at the store, choose to save my information for the next checkout.
    2. Fill in the required fields.
    3. When you complete your order, a notification on the order status page will confirm that your information has been saved to your Shopby account.